The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotlessly Clean Room
“I was pleasantly surprised by how clean and well-maintained the room was during my stay, making it very comfortable.” view full review
Perfectly Clean Bathroom
“The bathroom was spotless and stocked with fresh towels every day, which really enhanced my overall experience.” view full review
Comfy & Warm
“The room exuded warmth and comfort, allowing me to relax completely without feeling cold at any point during my stay.” view full review
Quiet Retreat
“The living area offered a calm and quiet atmosphere, which allowed for a great nighttime rest and a peaceful environment.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Services
Housekeeping
Spa & Leisure
Leisure/ TV room
Room features
Heating
Room decor
Carpeted floor
Show more
Location
26-28 Sussex Gardens,
London,
United Kingdom,
W2 1 UL,
Greater London
Map view
street view
26-28 Sussex Gardens,
London,
United Kingdom,
W2 1 UL,
Greater London
City landmarks
Park
Hyde Park
1.2
km
Museum
The British Museum
2.9
km
Garden
Buckingham Palace
2.6
km
Marylebone Rd
Madame Tussauds London
990 m
Museum
Victoria and Albert Museum
2.4
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3.8
km
Museum
Science Museum
2.3
km
Museum
Natural History Museum
2.5
km
Square
Trafalgar Square
3.0
km
Great Central House
Marylebone
1.7
km
Museum
National Gallery
3.0
km
Oxford Street
Oxford Street
2.6
km
Art object
Sherlock Holmes Museum
990 m
Castle
Tower of London
6.5
km
Gallery
Wallace Collection
1.7
km
87-135 Brompton Rd
Harrods
2.1
km
Zoo
ZSL London Zoo
2.2
km
Mosque
The Regent's Park
2.9
km
Palace
Kensington Palace
1.8
km
Harbour
Tower Bridge
6.6
km
400 Oxford St
Selfridges London
2.0
km
Park
Kensington Gardens
1.3
km
Opera House
Covent Garden
3.2
km
Square
Piccadilly Circus
2.5
km
Palace
St James's Park
2.9
km
Clive Steps
Churchill War Rooms
3.2
km
Event hall
Royal Albert Hall
2.3
km
London W1H 7EJ
Marble Arch
1.1
km
Elizabeth Tower - Houses of Parliament
Big Ben
3.6
km
Nearby
Gallery
Lisson Gallery
270 m
Restaurants
Starbucks
540 m
Baker Street Shop D
Halal Restaurant
460 m
228 Edgware Road
Micky's Fish and Chips
380 m
29 Norfolk Place
Khuttar
290 m
17 Bouverie Place
Lena's Cafe
330 m
83 Praed Street
It's all Greek to me
370 m
101 Praed Street Paddington
Cafe Helen
830 m
105A Edgware Road
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.0
Location
7.8
Service
6.3
Dining
5.0
Guest reviews
6.0/10
based on 48 reviews
5.1
5.1/10 based on 1697 reviews
Michael
United Kingdom,
February
2024
6.0/10
The hotel is conveniently located between Paddington and Marble Arch, just a 5-minute walk away from Marble Arch. The rooms had a lingering cigarette smell, likely from being a smoking room in the basement of the building, which was a downside. The service was prompt in providing bag drop service to my room and the housekeeping was efficient. The dining experience was subpar with clearly reheated food in the basement for breakfast, so timing is crucial. The hotel's location was convenient for accessing tourist attractions with an underground station nearby. The lounge area was disappointing due to limited seating and being all taped off. Overall, the value for money could be better due to these issues.
Rooms
5.0
The room I stayed in had a strong cigarette smell, indicating it might have been a smoking room previously. It was situated in the basement of the building.
Service
7.0
The staff provided a convenient bag drop service to my room every time we left the property, making our stay hassle-free. However, the presence of smoking in the outside part of the basement was a downside.
Location
8.0
The hotel's location was superb for exploring the city, with easy access to the underground station. However, the taped-off lounge area and lack of pleasant surroundings could be improved.
Dining
5.0
The breakfast experience was not the best, as the food seemed reheated and had limited options, especially if you arrive slightly past 9 am.
Facilities
6.0
The hotel had basic facilities with a lounge area and dining in the basement, but improvements are needed in the dining quality.
William
United Kingdom,
February
2024
5.4/10
The hotel is conveniently located near Paddington Station, making it a great choice for travelers. The rooms are cozy but have some issues like damp moldy patches and overlooked cleaning tasks. The service is mixed, with some kind gestures but also outdated information given. Despite its proximity to attractions, the location itself is not very appealing due to construction and limited lounge options. The dining experience is subpar with old breakfast items no longer available. On the bright side, there are freshly baked cookies. Overall, the hotel has its ups and downs.
Rooms
5.0
The rooms are small and have some cleanliness issues like damp moldy patches and forgotten trash.
Service
6.0
The service has its ups and downs, with some kind gestures but also outdated information provided.
Location
6.0
The hotel's location near Paddington is convenient for travelers, but the immediate surroundings are not very appealing.
Dining
5.0
The dining experience is disappointing with old breakfast items still on offer and some items discontinued.
Facilities
6.0
Limited lounge options due to construction, but there are freshly baked cookies available.
Frank
United Kingdom,
December
2023
6.8/10
The hotel is in a convenient location close to various attractions and public transport. The rooms, though clean and comfortable, can benefit from some updates. The staff, while generally polite, could improve on communication. The dining experience, albeit inclusive, has room for enhancement. Overall, the hotel offers good value for money with a few areas that could be upgraded.
Rooms
7.0
The rooms were very clean and very comfortable, although a bit small for the price. Some areas like the basement could use refurbishment.
Service
6.0
The staff were polite and professional, but there could be better communication to enhance the overall service.
Location
9.0
The hotel's location is perfect, with easy access to key landmarks like Paddington station, Edgware road tube, and Oxford street. It is close to various dining options and public transportation.
Dining
5.0
The dining options were supposed to be part of the reservation, but there is room for improvement in terms of variety and presentation.
Facilities
7.0
The facilities are adequate, but there could be more attention to detail and maintenance in areas like the lounge and dining spaces.
Jason
United States,
October
2023
6.4/10
The hotel's location is perfectly good, offering a brilliant comfortable bed and excellent access to tourist attractions. However, the overall experience could be more pleasant, especially concerning the manager and cleanliness in the breakfast room.
Rooms
7.0
The room was in need of some renovation, with paint peeling off the walls and doors. While there was no air conditioning, we had a fan which helped. Once the room was ready, it was basic but not a problem.
Service
6.0
The service was consistent, but the receptionist never smiled. The housekeeping was satisfactory.
Location
8.0
The hotel is perfectly located, close to a tube station in London for the last 4 years. However, it lacks charm and cleanliness in some areas.
Dining
5.0
The dining experience left much to be desired. There was a tray with some muffins and drinks, but it wasn't enough for the two of us. The quality of the furniture and breakfast was subpar.
Facilities
6.0
The facilities were basic, and it takes around 90 seconds for the water to get hot.
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